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We are aware that in this time of health emergency, to book a trip in serenity you need effective support, clear answers and maximum flexibility in case you need to change your schedule. For this reason, in this section Amaka sums up all the useful information to provide you with support at every stage of the purchase, to book and travel without worries and in total safety.


  1. We have studied the best conditions to make you book in the utmost serenity.
    1. No deposit when booking
      If the services of your trip are refundable and the final supplier does not require an advance payment, Amaka will not ask you for any deposit on booking. The costs will be charged to you only before departure.

    2. Services with free cancellation
      When customising your trip, AMAKA will only offer you accommodations that allow free cancellation. In this way you will not be charged any fee if the trip, or some services, should be cancelled before departure. If you book a non-flexible rate, you may not be entitled to a refund in case of cancellation.

    3. Cancellation insurance
      You can add AXA cancellation insurance to your trip to be covered against any risk: for example if you contract COVID-19 before your trip or if you are forced into self-isolation or quarantine. Check the policy that best suits your needs among those available.


  1. For us it is essential to make you travel without worries. This is why we will be at your disposal at any time of your trip:

  2. Simple changes and cancellations
    If after the purchase you need to change your programs, no problem! Contact the AMAKA team and request support.

  3. AXA insurance for Covid 19
    AXA insurance will cover the extra costs of board and lodging in the event of a forced quarantine during the trip.

  4. AMAKA support at your side
    our Travel Specialists are at your disposal to assist you in every moment of the trip, from booking to returning home. You can contact us by using many channels: via phone, through the livechat, on whatsapp, via email or on social media.

Check the Covid-19 situation around the world